Frequently Asked Questions
Here you’ll find answers to many of our most frequently asked questions. If you have a question that isn’t addressed below, please don’t hesitate to contact us and we’ll get back to you with an answer as soon as we can!
What’s the difference between Basic and Gold memberships?
Both Basic and Gold memberships offer access to cardio, strength, resistance and circuit training machines. This includes selectorized equipment, free weights, Cardio Cinema®, Group Fitness classes and full-sized lockers.
Gold members also enjoy access to massage chair use, buddy passes and 50% off all cooler drinks. Gold Members may visit all Express locations as well as local Gold’s Gym locations on the first weekend of every month.
Can I cancel my membership?
Your month-to-month membership may be cancelled at any time. Please note that there is a 30-day notice period before your cancellation will take effect.
What if I want to bring a guest?
Gold members enjoy unlimited buddy passes, so bring a friend or family member as often as you’d like! One guest per visit.
Can I pay in cash before my bill is drafted?
Yes! You can pay at the gym in cash before your bill draft date. Payments must be made five (5) days before your scheduled draft from your account to ensure that the system has registered your payment.
What is the Annual Fee?
The Annual Fee allows us to keep monthly dues low while ensuring members enjoy state-of-the-art equipment and amenities. The fee is billed at the same time each year in accordance with your enrollment date.
Members with bi-weekly billing agreements are not charged an Annual Fee.
What is Group Fitness?
Led by Gold’s trained Fitness Consultants, each of our many Group Fitness classes engage you in a 30-minute workout targeting a specific body group. You’ll learn proper machine set-up and correct form for the featured exercises while receiving friendly motivation to achieve your fitness goals.
What is the Cardio Cinema®?
Exclusive to Gold’s Gym, each Cardio Cinema® features a variety of cardio equipment in a theater-like environment. With surround sound, special lighting and a large central movie screen, it’s the perfect place to take in a favorite flick and pass the time during your cardio routine.
Are Gold’s Gym Express and Gold’s Gym the same company?
Yes, Gold’s Gym Express draws upon Gold’s Gym’s storied history of delivering the ultimate wellness experience to inspire people of all fitness levels.
Why should I choose Gold’s Gym Express?
At Gold’s Gym Express, we make it incredibly easy for anyone to fit a great workout into their busy schedule. Even if you just have 30 or 45 minutes to spare, our fully staffed and fully equipped facility has everything you need to achieve a healthier, fitter, more competitive you.